We collect and store data that you enter on our website while making bookings with us and you can be assured that any such data which is entrusted with us will never be used in any other way not prescribed in our policies. This includes information that can identify you (i.e "personal information"), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about your hotel room preferences and frequent flyer program information for your convenience only. You may also choose not to provide information to us that you may find irrelevant, but in general, some information about you would be required so you may register as a member with us; book travel; complete a traveller’s profile; participate in our survey, exciting upcoming contests, or sweepstakes; to ask us any query with regards to your travel itinerary; or initiate any other transactions on our site.
Travel Companion Information. When you make a reservation for someone else through our website, we would request to provide us with some of the personal information and travel preferences about that individual. You should obtain the consent of the traveller prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
Information from Other Sources. We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information data base. Such information that we may want to receive includes: updated delivery and address information, purchase history, and demographic information. In addition to it, if you sign up for tripomate.com using your social media account, link your tripomate.com account to your social media account, or use certain other tripomate.com social media features, we may access information about you via that social media provider in accordance with the provider's policies. The information may include your name, email address, profile picture, gender, list of friends, and other information that you would authorize us to receive. Depending on the privacy settings of that of your or your friend’s profile, we may access information that you provide to a social media provider regarding your respective locations ("Location Data") this just only to provide you with the relevant content. Please note that your Location Data may also be shared with your friends on a social media provider in accordance with your privacy settings only for that social media provider.
Automatic Information. We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as trips viewed and bookings made, just to know your preferences more accurately. Our goals in collecting this automatic information includes helping us to customize your user experience and inhibiting fraud.
We want to make it easy for you to take advantage of travel-related opportunities on our website. We do this in a simpler was by sending you emails that contain information about your apparent travel-related interests. For example, if you search for a flight to New York on our website and you have saved your itinerary or otherwise not yet booked your travel, we may send you an email message reminding you about your saved travel itinerary of the unbooked trip, just as a humble reminder. You may also be intimated about any special airfare to New York, if there may be any. Similarly, if you receive an email from us about New York travel and demonstrate an interest in New York hotels by affirmatively clicking on a link about New York hotels in the email, you may receive an email about some of the exciting New York hotel offers or other destination information relating to your query. We believe these email messages will provide you with useful information about travel-related special offers available on our site. Please note that you will also have the opportunity to choose not to receive these emails, as you may do so by clicking on a link in the end of every such mail that is sent to you, though for your convenience to have a hassle free booking we would advise you to continue receiving such emails.
We may share your information with the following entities:
We also may share your information:
Other than the above set out norms, a notification will be sent out to you before sharing any of your entrusted information with the third parties, and henceforth you will have an opportunity to choose not to have us share such information with anyone.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular hotels and vacation destinations according to our data census. This information does not contain any personal information that is entrusted to us and is primarily used to develop content and services, that we hope matches your interest.
Tripomate Business Rewards Program. If you are a member with the Tripomate Business Rewards Program, information related to your bookings will be shared with your employer. This information may include the name of the person booking travel or the traveller; destination; travel dates; relevant suppliers, including hotels and airlines; and itinerary number. It will not include any other personal information pertaining to your credit card numbers, passport numbers, or frequent flier numbers. If you terminate your membership with this Program, no further information will be shared with anyone.
You can access and update your contact information by visiting this website's Member Profile Page. You can close your account by contacting us at the email address listed on our website. Please note that after you close an account, you will not be able to sign in or access any of your personal information with the same account. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account, including for analytical purposes as well as for record keeping integrity.
Cookies and other technologies
Data collected by this website to serve you with relevant advertising. Data collected by this website to serve you with relevant advertising. tripomate.com is committed to providing you with relevant content and information. To do this, we may, through cookies, collect information about your travel-related searches, such as whether you are looking for airline flights or hotels. We use this information, together with other information we have collected about you, to serve you with ads, on our website or elsewhere online, that match your apparent interests. So, for example, if you search for a flight to Florida with us, you may see an ad for a Florida travel package on our site or on another website you visit.
Please note that we do not combine the information we collect about your travel-related searches on this website with personal information (such as email address) to serve you with ads across other websites. We also do not share your personal information with third parties so they can serve you with advertisements. You can choose not to receive tailored online advertising on other websites, based on your travel-related searches on this website, by contacting us here. Note that if you choose not to receive tailored ads, you will still see online advertisements, but they will be more general and less relevant to your tastes and preferences.
Data collected by business partners and ad networks to serve you with relevant advertising. The advertisements you see on this website are served by us or by our service providers. But we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties include (1) business partners, who collect information when you view or interact with one of their advertisements on our sites; and (2) advertising networks, that collects information about your interests when viewed or interacted with one of the advertisements they place on many different websites on the Internet. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your apparent interests. We do not permit these third parties to collect personal information about you (such as email address) on our site, nor do we share with them any personal information about you.
Data collected by companies that operate cookie-based exchanges to serve you with relevant advertising. Like other companies operating online, tripomate.com participates in cookie-based exchanges where anonymous information is collected about your browsing behavior through cookies and segmented into different topics of interest, such as travel or hotel bookings. These topics of interest are then shared with third parties, including advertisers and ad networks, so they can tailor advertisements to your apparent interests. We do not share personal information (such as your email address) with these companies and we do not permit these companies to collect any such information about you on our site.
Do-Not-Track Signals and Similar Mechanisms. Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates, because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, websites should do when they receive such signals. Tripomate currently does not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
We want you to feel confident about using this website to make your travel arrangements and other bookings, We are committed and dedicated to protecting the information we collect from our users. While no website can guarantee any such security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you have entrusted with us. For example, only authorized employees are permitted to access your personal information, and they may only do so for permitted and relevant business functions. In addition to that, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 years of age send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.