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If your booking has already been confirmed, you may apply for a partial refund Back to categories

For “Refunds and Cancellations” :

• If the airline has already confirmed your booking, then their terms and conditions will apply.
• They may have a non-cancellable policy — especially low-cost airlines.
• In all cases, we deduct a $20 USD handling fee from any amount to be refunded.

Refund process

• We don't receive payment until the security verification process is complete. During this time, the funds are blocked in your bank account. If the verification fails, the funds will remain in your account.
• If we don't hear from you within 12 hours, your booking will be declined and you will be refunded.
• It may take up to 10 working days for the refund to be processed.
• Some banks do not make the funds available automatically so you should contact them.